CHARLOTTE, North Carolina, April 5 – More than 60% of electronics and specialty equipment and more than 50% of HVAC systems included in claims assigned to insurance services provider CCG IQ in 2021 were determined to have a different cause of loss than policyholders reported. These are among the insights highlighted in the newly released […]

Combined company to offer solutions across insurance industry New Mountain Capital to invest in partnership December 20, 2021 – Louisville, KY, Charlotte, NC, and New York – Donan, a forensic engineering and investigation firm dedicated to answering today’s property challenges and revolutionizing tomorrow’s property solutions, and CCG IQ, a provider of innovative solutions that enable […]

Companies spend billions of dollars each year on technology to improve their processes and accuracy. Among those emphasizing innovation is Nationwide, which has changed its staffing landscape because of technical advancements. According to a Nationwide statement, “Long-term investments we’ve made in technology, innovation, and streamlined operations are shifting our workforce needs.” Services from thousands of […]

A high volume of claims, combined with all the moving parts related to each one, requires that adjusters have effective processes to stay organized and keep claims on track. More than that, efficient workflows can improve consistency and, in many cases, accuracy. On the carrier level, these reduce overall costs, accelerate claim cycle times, and […]

Policyholders want better from their insurance providers. Whether they are applying for a policy or going through the claims process, not every insured is confident that their carrier will treat them fairly. London-based research data and analytics group YouGov completed a study that found 43% of Americans don’t trust insurance companies, and 49% of Americans […]

We’ve added another way to assign and receive claim damage assessment and desktop review reports! CCG IQ continuously seeks ways to make it easier for adjusters and insurance professionals to obtain the claim support they need from our StrikeCheck and HVACi teams of experts. In addition to the Submit a Claim webpages and Adjuster Portal, […]

In the last few years, the insurance industry has evolved and exploded in its application of technology for policy-related processes. According to a 2021 article by Statista Research Department on InsurTechs, 310 Insurtech startups exist in the United States, and the value of capital invested in global InsurTech companies is $14.5 billion. COVID-19 also thrust […]

This article originally appeared in Charlotte Agenda. It was written by Lizzy Sirkin.  Take a look into CCG IQ’s new Uptown digs. Their team is growing so fast they had to move into a new HQ – right now they’re putting the final touches on their full floor renovation inside Bank of America Plaza at 101 […]

We love to have a good time here at CCG IQ, and we go the extra mile to make our office a fun place to be. As part of our commitment to creating an engaging work environment, we encourage our team members to join committees so they can explore the things they have in common […]

HVACi announces the acquisition of Donan Engineering’s HVAC Forensics division Consolidation of two market-leading insurance claim services to benefit combined customer base HVACi (a CCG IQ Company), the nation’s leading provider of HVAC damage assessments for insurance claims, announced yesterday the acquisition of Donan Engineering’s HVAC Forensics division. The consolidation of two market-leading brands in the insurance […]

Charlotte Company Relocates Corporate Headquarters to Accommodate Rapid Growth CCG IQ will double staff in 2018 in new Uptown Charlotte location CHARLOTTE, NC – (December 12, 2017) CCG IQ, whose companies provide complex claim solutions for insurance carriers nationwide, today announced the relocation of their headquarters from SouthPark to the Bank of America Plaza in […]